Shipping policy
Shipping Policy
At SavyaSpark , we are committed to delivering your order safely and on time. By placing an order on www.savyaspark.com , you agree to the terms outlined in this Shipping Policy.
1. Order Processing Time
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Orders are typically processed within 1–3 business days after payment confirmation.
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Customized or personalized orders may take longer; estimated timelines will be provided at the time of purchase.
2. Shipping Methods and Delivery Time
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We ship using trusted courier partners across India.
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Standard delivery time is 3–7 business days, depending on your location and courier efficiency.
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Shipping timelines are estimates only and are not guaranteed due to factors beyond our control (e.g., courier delays, natural events, public holidays).
3. Shipping Charges
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Shipping charges are calculated at checkout and may vary depending on order size, weight, and delivery location.
4. Tracking Your Order
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Once your order is shipped, you will receive a tracking number via email.
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You can track your shipment directly through the courier’s website.
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Raagya is not responsible for delays caused by the courier once the package is handed over.
5. Delivery Issues
We are committed to resolving delivery issues promptly, but please note:
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SavyaSpark is not responsible for delays caused by courier services, customs clearance, natural disasters, or other unforeseen circumstances.
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Please ensure the shipping address provided at checkout is accurate. SavyaSpark will not be responsible for items shipped to incorrect addresses provided by the customer.
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If a package is returned to us due to an incorrect address or failed delivery, reshipping charges may apply.
6. Damaged or Lost Shipments
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Inspect your package upon receipt.
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If the product is damaged during transit, you must provide an unboxing video and photos showing the damage, and report it to within 48 hours of delivery.
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Claims submitted without proper proof will not be accepted.
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SavyaSpark will work with the courier to resolve legitimate damage claims, subject to verification.
8. Legal Disclaimer
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SavyaSpark reserves the right to modify or update this Shipping Policy at any time without prior notice.
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All decisions regarding shipping disputes or claims will be final and binding.